Hubbo closes the gap after you ship: users often miss releases, and feedback arrives too late across scattered tools. Hubbo announces product changes inside your app, collects NPS and surveys in the moment, and publishes roadmap and status where customers already look. AI NPS analysis turns low scores into causes and fixes (Standard and Premium). Built-in AI Translation localizes visitor-facing copy in one click.

How do I install Hubbo on my website?

Add a single embed script from Hubbo (loaded from api.hubbo.io with your project key) to any website or front-end framework. The widget then shows notifications, NPS, and surveys based on URL targeting and your account settings. Step-by-step guides live under Resources → Installation.

Does Hubbo analyze NPS with AI?

Yes — AI NPS analysis is a core paid capability on Standard and Premium. Open NPS → AI analyses, pick filters (date, page, device, and more), and Hubbo reads a sample of responses — prioritizing low scores — then returns a summary, likely causes, concrete fixes, and signal chips (pages, devices, countries, connection types, and more). Treat it as guidance and check the underlying responses before you act. Details: Resources → Help → AI-powered NPS analysis.

Does Hubbo translate content with AI?

Yes — AI Translation is built into every product that shows visitor-facing copy. Write once in your main language, add another language, hit Generate Translation, and Hubbo fills the empty fields automatically. You can edit any line afterward; AI never overwrites text you already typed. Visitors then see notifications, NPS, surveys, roadmap, and status in their language, with your original copy as the fallback. Details: Resources → Help → Translations and languages.

Can Hubbo show content in multiple languages?

Yes. Set a main language, then add translations for notifications, NPS, surveys, roadmap, and status. The fastest path is AI Translation (Generate Translation fills empty fields from your main copy); you can also type translations by hand. Visitors see content in their language when a translation exists; otherwise they see your main copy.

How do I set the Hubbo widget language from my app?

Yes — when your product has its own language switcher, you can tell Hubbo which language to use so in-product widgets stay in sync. The full API and examples are in Resources → Developers → Set visitor language.

Does Hubbo replace email or push notifications?

Not today. Hubbo currently focuses on in-product surfaces (top bar, toast, popup, tooltip, and notification widget). Email and push channels are already in the product as “soon” — they’re on the roadmap, not a replacement for your existing email/push stack yet.

Is there a free plan?

Yes. Hubbo has a Free plan with limited monthly visitors and NPS responses. Standard and Premium unlock higher limits, more team members, and AI NPS analysis (causes, fixes, and signal chips from your responses). AI Translation for visitor-facing copy is available across modules. See the Pricing section on hubbo.io.

Can I embed a public roadmap or status page?

Yes. Hubbo can publish a public product roadmap and a status page that you can open as a URL or embed (iframe / roadmap web component). They are read-only for visitors and keyed by your Hubbo account.

Product, growth, and customer-facing teams that ship often and feel the cost when users miss updates or feedback shows up too late. Hubbo keeps communication and listening inside the product. It works with common web stacks (React, Vue, Next, Nuxt, and others) via the embed script.

Hubbo — Users shouldn't learn you shipped by accident

The gap after you ship

The product changed.
Most users never got the memo — and you never heard why it hurt.

Hubbo exists for that gap: announce where people already work, ask while the experience is fresh, keep roadmap and status where customers look for truth.

01
Releases disappear into silence
Changelogs go unread, emails get archived, and people keep working as if nothing shipped — then blame the product when something moved.
02
Feedback arrives too late
Scores live in one tool, tickets in another, chat somewhere else. By the time the signal is clear, the moment to ask is gone.
03
Trust fills the gaps you leave
Without a public roadmap or status story, customers invent their own — on social, in support, and in churn.

Notifications

Close the gap between shipping and being understood

If people never see the release, every support ticket starts from confusion. Put the announcement where they already work.

Match urgency to the moment

Top bar for breaking news, popup for the story, toast or tooltip for a soft tip.

Meet them where they look

Widget and public page — surfaces inside your product, not another inbox.

Speak their language

Write once; Generate Translation fills the rest, with your original as fallback.

Collect Feedback

When an announcement sparks a question,
answer it in the same thread

Tom Grayowner

All communication in one place. Stay in touch.
Be closer to your customers.

Chat live in real-time with your users daily,
and if they go offline — contact them by email.

David Smith

notification:We've made improvements

David Smith

Good job! Now it works much better.

4 minutes ago

Tom

Thanks David!

2 minutes ago

Tom

😍

just now

John Doe

notification:We added a new feature

John Doe

Hello

1 hour ago

Tom

Hi! How can I help you?

1 hour ago

John Doe

This feature does not work on my account

6 minutes ago

NPS

Don't wait until churn to learn they were unhappy

Ask for a 0–10 score in the product, while the experience is still fresh. Hubbo turns answers into a trend — and AI NPS analysis into causes and next moves.

AI NPS analysis tells you what to fix
One click turns low scores into causes, concrete fixes, and signal chips — page, device, connection, and more. Standard and Premium.
A score you can track
Promoters, passives, and detractors, with the trend and average rating beside them.
The words behind the number
Every vote can carry a comment, so a 4 tells you what to fix and a 10 tells you what to keep.
Votes, closes, and comments
The event log shows who answered, who dismissed the ask, and where on your site it happened.
Asked on your terms
Timing, pages, and the question itself live in settings, next to the same widget your visitors see.
AI Translation for every language
Generate Translation fills the question and labels from your main language — visitors see the ask in theirs.

Promoters

64%

76 votes

Passives

26%

31 votes

Detractors

10%

12 votes

AI NPS analysis

12 low scores

AI found low scores clustering on billing, from phones on a slow connection — comments point at a checkout that never finishes.

/billing Mobile Slow connection Scores 3–4

Causes

Billing page stalls on mobile
Checkout spinner never finishes
Slow connections on Android

What to fix

Speed up billing on slow networks
Fix the checkout spinner
Shorten the payment step

Road Map

Stop answering “what’s next?” with a stale slide

Publish Now / Next / Later in public. Visitors filter the board themselves — and you stop rewriting the roadmap every sales call.

Start a roadmap

Product roadmap

Q3 product bets

Drag cards between columns or reorder inside a column.

Now

5

Shipping

Product

Checkout rewrite

In progress · Ana

Growth

Invite teammates

In progress · Due Fri

Product

Billing receipts

Planned · Review

Product

In-app changelog

Planned · Draft

Growth

Referral credits

Planned · Scoped

Later

4

Exploring

Platform

Mobile SDK

Planned · Parked

Growth

Usage analytics

Planned · Idea

Platform

Zapier triggers

Planned · Explore

Growth

Customer health

Planned · Research

Beta

5

Limited rollout

Growth

New onboarding tour

In progress · 10% cohort

Product

Keyboard shortcuts

Planned · Internal

Platform

CSV export v2

In progress · Dogfooding

Product

Dark mode polish

Planned · Waitlist

Growth

Slack digest

Planned · Pilot

Shipped

5

Recently live

Product

Embed height setting

Done · Last week

Platform

Role-based invites

Done · 2 weeks ago

Growth

Survey branching

Done · Last month

Product

NPS AI report

Done · Last month

Platform

Webhooks v1

Done · Mar

01

Filter the board

Add Filter to narrow the board — same chips visitors get on the public page.

02

Ship in public

Now / Next / Later columns stay live as cards move and work ships.

03

AI Translation

Generate Translation fills columns, tags, and cards — one board, every language your visitors need.

04

Embed anywhere

Drop the board next to docs so stakeholders always see the current map.

In the form, each answer can pick a different next step.

Survey editor

Untitled survey

Draft

Name the survey

Vraag 1

Hoe was je eerste week bij ons?

Surveys

Catch the “why” before they leave the page

A short survey appears where people already are — not in a third-party tab they’ll abandon. Branch on the answer, thank them, and keep every response next to the rest of Hubbo.

Branch only when it matters
Send someone to a follow-up or the thank-you screen based on the answer — no detours for everyone else.
Questions that match the ask
Multiple choice, binary, numeric, and open text in one survey, with routing between them.
Shown on your terms
Target by URL, device, and how recently someone already answered so the ask stays useful.
AI Translation for every language
Generate Translation fills questions and options from your main language — visitors see the survey in theirs.
Looks like your product
Colors, labels, and placement stay consistent with the rest of the Hubbo surfaces on the page.

Teams

Share the loop with
the right people

Invite teammates, set roles, and keep announcements, scores, and chats in one workspace — without handing everyone the same keys.

Status Page

Own the incident story before Twitter does

A public page for components, incidents, and maintenance. Publish the truth once — so support is not answering the same question in every channel.

Components and uptime
List every service, show its state, and keep a 90-day uptime bar next to it.
Incidents and maintenance
Post updates as you investigate, then schedule windows so customers know what is coming.
Email subscribers
People who care can subscribe — incident updates land in their email, not only on the page.
AI Translation on the status page
Generate Translation localizes page copy, components, and incident updates for every language you add.
Your look on a public URL
Colors, layout, and what sections show — then share status.yourdomain or a hubbo link.

Launch a status page

status.acme.io

Live

Acme Status

Current status of Acme services

All systems operational

Checkout recovered 14 minutes ago

Elevated latency on Checkout

Monitoring

Investigating slower payment confirmations in EU. Most traffic unaffected.

Updated 14 min ago

Components

API

Operational

Dashboard

Operational

Checkout

Degraded

Webhooks

Operational

Get incident updates by email

Subscribe

Analytics

See what visitors actually open — and what they ignore

One Analytics tab across notifications, NPS, surveys, status, and roadmaps. Unique browser sessions, clear funnels, no spreadsheet export required.

Notification funnel
Shown, clicks, dismissals, and CTR for every toast, popup, top bar, and tooltip.
NPS and surveys
Impressions, completions, and response rates next to the widgets your visitors already see.
Status and roadmaps
Session views on public status pages and roadmap boards — separate from plan page views.
Per-item detail
Drill into each notification, survey, or roadmap instead of guessing from a single total.